Many know that Grandfather Frost lives in the city of Veliky Ustyug, one of the most ancient cities in the Russian North. All year long Grandfather works tirelessly: carefully reading letters, approving gift lists, and directing his elf helpers.
Anyone who wishes can write a letter to Grandfather Frost, and he will definitely reply. All letters arrive at the post office through a magical winter mail line. It is located in the very center of Veliky Ustyug.
Elf helpers sort, receive, and process letters every day. Some children send Grandfather Frost postcards and packages. The post office is always bustling with activity, as letters to Grandfather arrive not only from Russia, but from all over the world. Sometimes they are written not only by children, but by adults too!
Grandfather Frost loves reading letters very much. Each letter is special to him. First, he carefully examines the envelope in which the letter lies. Red, green, with various patterns — so many beautiful neat envelopes always lie on his desk. And the most unusual and carefully made ones, Grandfather frames and hangs on the walls. How many pleasant words Grandfather reads in the letters! Children and adults share with him their most cherished dreams and wishes, joys and sorrows.
When Grandfather Frost gets tired of reading letters himself, he asks his postal elf helpers to read letters aloud. Here are some of them:
"Dear Grandfather Frost! I'm sorry that you don't have a Grandmother Frost!"
A letter from little girl Dasha pleased Grandfather, he laughed heartily, because Grandmother Frost certainly exists, she just doesn't like showing herself in public, doesn't want fame. Grandmother Frost is in charge of the house, she manages all the household affairs and oversees the production of Christmas ornaments.
"Dear Grandfather Frost! I congratulate you and your helpers with the NEW YEAR. I'm Ira and I'm 4 years old. Please give me a washcloth"
That's quite a wish from little girl Ira. Grandfather Frost is used to children asking for a puppy or kitten, as well as a doll or toy car. But no one has ever asked for a washcloth before. Of course, it's no trouble for Grandfather Frost to give Ira a washcloth, the most beautiful washcloth in the world!
"Hello Grandfather Frost! I want to ask you, where do you live? I know that you bring good gifts to good children, but what do you bring to bad ones? Waiting for your answer. Masha"
What a businesslike girl Masha is! Grandfather Frost will definitely answer her. Doesn't she know yet that Grandfather Frost lives in the city of Veliky Ustyug? Masha is right, Grandfather brings good gifts to good children, but to bad ones? Good gifts too! Because Grandfather Frost believes there are no bad children, all kids are good in their own way. Some sometimes misbehave, but Grandfather brings them gifts too, because little troublemakers always reform!
"Dere Fros. Plese give me a horsy"
Here Grandfather needed a wise translator elf to translate from the children's language. Many children write with mistakes, but that's okay. The translator always does an excellent job and all letters eventually get deciphered. Grandfather understood that the girl wants a horse, like her friend has. He instructed the elf to find out what kind of horse the girl Dasha wants and pass the order to Grandmother Frost.
The last letter for today said:
"Dear Grandfather Frost,
I want you to decide
What to give me
Because I DON'T KNOW!?! "
Now that's something! What responsibility the little boy entrusted to Grandfather Frost. He immediately instructed a scout elf to find out everything about this boy so he could pick a gift that he would definitely like.
When Grandfather Frost finishes work, the elves carefully arrange the letters on tall shelves reaching to the ceiling, stick colorful stamps on each envelope, and put a magical seal on them.
Without elf helpers, the post office couldn't function. They handle everything under the sun. And if tourists happen to come to the post office, they gladly welcome them, give tours, and read Grandfather Frost's favorite letters. And if a letter gets lost along the way, search elf scouts set out to find it, and each envelope eventually ends up on Grandfather Frost's desk.
And if you want Grandfather Frost himself to read your letter and of course reply to it, write to him! Write to him for sure, he loves reading them very much. And every letter will get a reply, even if you have to wait a little, because so many people want to send greetings to the Wizard!